The key to writing effective email
s is knowing what you want to say, and saying it in the shortest possible way, clearly and effectively.
When you put it that way, it sounds easy, doesn't it! Yet Mark Twain is credited with writing in a letter, "I apologise for the length of this letter. I did not have time to make it shorter."
Therefore the first key to brilliant emails is writing concisely. Let's look at several easy techniques you can use to accomplish that.
One Subject Per Email
Often we begin our communications haphazardly, rambling from one subject to another